Delivery & Orders
Delivery & Orders
At AEA, we aim to make every order simple, convenient, and reliable.
DELIVERY TIME
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Karachi: 2–3 business days
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Outside Karachi: 5–6 business days
Delivery times are estimates and may vary due to courier delays, public holidays, weather, high-demand periods, or other unforeseen circumstances.
Please provide a complete and accurate delivery address and active contact number to ensure successful delivery.
ORDER CONFIRMATION
After placing an order, our team may contact you to confirm your order and delivery details. Orders are processed after confirmation and are subject to product availability.
CANCELLATION & ORDER CHANGES
To cancel or modify an order, contact us as soon as possible before processing or dispatch. Once dispatched, cancellation or changes may not be possible.
PAYMENT OPTIONS
AEA accepts:
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Cash on Delivery (COD)
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Easypaisa
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JazzCash
Payment availability may vary depending on the order and delivery location.
DELIVERY CHARGES
Applicable delivery charges will be communicated during the order process. Free-shipping offers are subject to their applicable promotional terms.
ORDER TRACKING
Tracking information may be provided after dispatch where available. For assistance, please contact our customer support team with your order number.
DAMAGED OR INCORRECT ORDERS
If you receive a damaged, incorrect, or incomplete order, contact us as soon as possible with your order number, contact number, and clear photos/videos of the package and product. Your request will be reviewed according to our Returns & Refunds Policy.
INCORRECT ADDRESS
Customers are responsible for providing accurate delivery information. Additional delivery charges may apply if an order requires re-delivery due to an incorrect or incomplete address or unreachable phone number.
CONTACT US
Customer Support:
✉️ support.aea.official@gmail.com
📞 +92 300 9281659
Business Inquiries:
✉️ business.aea.official@gmail.com
Business Hours:
Monday – Saturday · 10:00 AM – 9:00 PM
Sunday · 11:00 AM – 8:00 PM
Website: www.ShopAEA.com